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Theonlineopticians

The Eye Doctor Reusable Instant Heat Mask

The Eye Doctor Reusable Instant Heat Mask

£9.95 GBP
£12.99 GBP £9.95 GBP
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The Eye Doctor Reusable Instant Heat Mask is a reusable hot and cold eye mask that doesn't require an oven or microwave to heat up, it can be used anywhere, instantly.

The instant heat mask is activated by simply clicking the disk inside the compress to generate the heat required for an effective eye treatment, staying warm for over 20 minutes and relieving symptoms of various eye conditions and complications, such as dry eye and blepharitis. 

Following activation and treatment, the mask will be required to be reset to its previous state by placing it in boiling water.

The compress is encased in a patented Sterileyes material, an antibacterial shield around the compress which is clinically proven to kill 99.9% of bacteria tested. The solution is bound to the fibres of the fabrics, protecting your eyes from potentially harmful bacteria and helping you maintain eye health. This fabric is antimicrobial to the three leading causative microorganisms of eye infections and that associated with Dry Eye development. 

The mask can also be used cold, used directly from the fridge to calm and soothe sore eyes.


How does The Eye Doctor Click & GO® work?

When the internal dome is activated by clicking it back and forth, it releases a frequency that alters the molecular structure of the contents from liquid to crystal. This transition process generates the optimum heat within the eye mask to relieve pain from common eye conditions.


What is in The Eye Doctor Click & GO® treatment pack?

Your treatment pack includes:

The Eye Doctor Reusable Instant Heat Mask>

A pouch for safe, clean, dry storage

Instruction booklet

Massage technique procedure

Shipping & Returns

Shipping and Handling

For regular items, once made, it will take approximately 3 hours for shipment from our warehouse. We use this period for order verification, tailoring, quality checking and packaging. You will be sent an automatic email with a tracking number which you track on third party tracking platform's. Or, send us a message via our online chat and we'll get back to you with the status of your order (we usually reply within 12 hours). 

Please note that prescription glasses take 5-7 business days to make prior to us sending them out. 

Changes To Your Order:

You have 3-hours to make a change to your order, this is because within those 6 hours, your glasses are processed and shipped. Once this has taken place we cannot make changes to your order as it has left our shipment warehouse. This includes type of glasses, colour & shipping address. 

If you would like to make a change after this period, it will cost you £6 (per order) to cover the cost of redirecting your package to a new destination. We are very transparent about this on our confirmation emails. 
Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to us at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded. 
Items Not Received But Tracking Shows Delivered

Please note we do not refund or replace items that are tracked as being delivered. For this reason, we always recommend that you get items delivered to a secure address.

Care Instructions

See manufactures guide for best results

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